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DWBH Shipping Returns

Free Shipping

Shipping

We offer FREE SHIPPING within Australia for orders over $30.

For orders below $30, shipping will cost a flat $10 per order. When you place an order, we will select the most effective freight provider based on your location and items purchased, in most cases we use Australia Post. Goods are normally dispatched within 2 business days of order and may take up to 5-7 working days to be delivered utilising the Australia Post delivery network. Please note that we have been advised by Australia Post that deliveries are taking longer than normal due to the current COVID pandemic, however they are working to get goods to customers as soon as possible. To ensure the safety of your goods, a tracking number will be emailed on confirmation of shipment.

International Shipping

We are able to ship some goods internationally, please contact us direct for a shipping quote.

Returns

We offer a 21 day return policy. For a full credit items must be in original condition. Goods must be unused/ unworn for a full refund, and in original packaging if applicable.

Please contact us at hello@dwbh.shop with your order number, item being returned, and reason for return.  We will reply with a Return Authorisation Number and return address details. 

Please note that shipping costs for any returns are the responsibility of the customer unless the item is faulty or damaged.

Thank you